provide excellent information in this area. Management … Approach management training with openness and a creative … Harassment and Sexual Harassment Prevention (for Employees). Coping should move beyond simple survival skills to being able to anticipate change as a normal and manageable part of life and workplace. AODA. The. demonstrates how to stay on track and maintain productivity in meetings even when some or all of the team members are “attending” virtually. Keeping performance discussions positive and making employees responsible for improving their performance will produce the best results. Please note that not every training is available on every island without additional travel expenses (agreed to in advance). Is new manager training still important? The following are five leadership training topics in which successful managers are trained in to become effective leaders. If you don't yet have a preview account, create a limited or unlimited access account. The training includes an exploration of the complex dynamics of a variety of different kinds of employee responses and reactions, best practices for management attitudes and behaviors that can enhance or complicate change, and self-care practices to keep the manager in the game even in the middle of organizational change. Differences in gender, experience, education, age, sexual orientation, culture, ethnicity, language, tradition and more will be discussed and explored in order to help individuals examine and overcome stereotypes, prejudice, and their own individual differences and eliminate discrimination in the workplace. Management training is also provided through book clubs at work, challenging work assignments, and coaching from the manager's boss.Many options in management training are identified through the performance development planning process.Options include classes, internal work assignments, field trips, and self-study. The video, Employee retention is a reflection on management. L.E.A.D. Our Supervision topic covers everything from giving effective performance reviews, … This training will help prepare supervisors for the potential challenges of any kind of “critical incident” at the workplace, such as (but not limited to) robbery, threat of violence or actual violence, client or employee injury or death, suicide or homicide, active shooter situations, natural or man-made disasters, fire, flood, tsunami, or any such catastrophic event. This diversity is necessary for business success and growth, yet brings challenges for some in dealing with people that are different from themselves. Call us during regular business hours to discuss your training needs! This isn’t your grandparent’s new manager training – literally. Managers have the highest level of risk here if they don’t take appropriate action. Participants are encouraged to examine their own attitudes and behaviors, the impact this may have on coworkers, and what to do if harassment occurs. Managers must communicate regularly with employees, know how to give feedback constuctively and be able to listen effectively. Supervisors are taught to recognize the types and levels of workplace violence, how to respond, and to recognize what is not violence but still needs their intervention. These three big topics are all related and a … The stronger the trust foundation you have, the more successful your management strategies will be. Leadership. The course design focuses on interactive instructional techniques including short lectures, group discussions and activitie… Supervisors will gain a deeper understanding of the impact of drug and alcohol use/misuse/abuse on the workforce. Though conflict is generally a natural aspect of humans working with humans, most people dislike conflict and avoid it. Well-Being through Mindfulness and Extreme Self-Care. From handling challenging employees and conflict resolution to motivating employees, this library has courses that will help you build and support the supervisors and managers leading your organization. Topics covered include the supervisor’s role, a skills assessment, self-sabotaging behaviors, accountability, delegation, questioning skills, reflective listening, employee motivation, feedback, … This training allows for all those differences and shows how to bring them into the realm of any specific job requirements and performance needs. The following are five leadership training topics in which successful managers are trained in to become effective leaders. A non-judgmental training where participants will learn about the differences between substance use, abuse, misuse, and dependency/addiction, and issues related to recreational use of substances. Waiting for managers … training video teaches management what to look for when interviewing potential employees. Tell Me a Story shows how storytelling takes communication to a level where leaders are better able to connect with and energize employees. Help ensure you have highly effective and productive supervisors with our on-demand microlearning training videos. There are many factors that go into creating or maintaining a workplace environment that promotes respect for others. Suggestions will be provided from first-hand experts, as well as a review of the range of responses and resources available from your EAP. This training will help participants differentiate between passive, aggressive, and assertive communication styles when working with customers, co-workers, supervisors and other stakeholders; and to find a calm and efficient middle ground between being too “pushy” or holding back with fear, resentment, or frustration. Philosophy, Business Ethics 411: The Basics of Admirable Businesses, Dealing with Conflict in the Workplace: A Step By Step Guide, plus Infographic, How The Abilene Paradox Video Improves Team Decision Making, How Training Videos Like “Drop By Drop” Help Organizations Address Unconscious Bias, Transform Your Customer Service with the Pickle Principle. Many factors come into play when it comes to engaging employees and making them feel valued; CRM Learning’s video The Respectful Supervisor: Motivating and Retaining Employees covers 5 of the most important. Variations of culture, ethnicity, languages, and experience can and should enhance and not detract from effective communication, and with a few simple skills from this training employees can increase success in workplace communications. L.E.A.D. Check out all of our, 3 Reasons CRM Learning Provides the Best Customer Service Training Videos on the Market, How Customer Service Skills Training With Video Can Improve Customer Retention and Brand Loyalty, 10 Important Management Training Topics to Improve Efficiency and Productivity in the Workplace, The Respectful Supervisor: Motivating and Retaining Employees, 3 Interpersonal Skills You Can Learn from Employee Training Videos, 3 Ways to Defuse Diversity-Related Conflicts in the Workplace, Identifying & Overcoming Diversity Challenges in Healthcare Delivery, How to Create a Sense of Buy-In with Employees, 5 Reasons to Have a Meeting (and Accompanying “Must Have” Videos), 5 Ways to Avoid Communication Blunders in the Workplace, 8 Tips for Effective Informal Performance Discussions, Building an Enthusiastic, Positive Workplace with the FISH! Delegation & empowerment: No leader can do everything themselves. Based on our experience, the best time to enroll managers in training is right when they’ve been promoted, or “just in time.” Relevant leadership training is the antidote to sink-or-swim, a practice that hurts confidence, morale, and your company’s net promoter score. Capability, commitment and chemistry and three important factors in the hiring process. The 10 management training topics below are guaranteed to help improve morale, efficiency and productivity in the workplace. Avoiding misunderstanding, miscommunications, or misconduct allegations and charges involves developing, defining and maintaining clear boundaries. But in order to be well run risks of liability conflict is generally a natural part of and. Supervisors ) have, the importance of communication can not be overstated better! Topics we provide a variety of trainings that can help provide federal supervisors with the of. Employees, know how to transition gracefully from a co-worker to a supervisor, delegate and …. 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