Performed onsite repair and imaging of company Desktop and laptop inventory using Symantec Ghost. Managed network infrastructure in the unit's virtual environment. Recognized for superior performance in both technical and customer service realms. Supported for accounts and policies on Active Directory Windows 2003 Server and Windows Exchange server. Installed and prepared workstations for deployment using Norton Ghost Imaging for all H&RBlock offices in Fresno County. Maintained service level agreements for circuit disconnect defined by management. As a Firebird system installer I provided assistance and was the first point of contact for clients in the field who experienced account issues, hardware and software issues, and network connectivity issues due to Windows 7 migration. Whether you’re writing a pc technician resume or a network technician resume, the reverse chronological format offers the best way to accomplish this task. Led team of two technicians to provide Tier-2 network support for the 24th Air Force and the 624th Operations Center. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Provided immediate troubleshooting for unexpected network occurrences. Responsible for Level 2 network and PC support along with accompanying moves, adds, and changes for approximately 1,000 PCs across 20 locations all on enterprise network. Generated Store Network Downtime Report and Daily Report that was to be presented to Network management. Troubleshooted network related problems and resolved them accordingly. Monitor switches, routers and PCs in the labs and data centers to make sure the systems have no faults or warnings. Tailor your resume by picking relevant … Supervised 5 employees. Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Cut to the chase: Of all available network engineer resume … Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Installing, relocating, removing various types of Wired and Wireless network equipment and cabling, Worked with other IT technicians in installing, repairing, and maintaining workstation/server environments. Responsible for company network server support, including Exchange. Interfaced with vendors and recommended wireless connectivity solutions. The following is an example of a resume for an IT technician. Created and implemented training projects and knowledge-base. Tasked with the process of imaging both PCs and servers with Windows and Linux. Provided hardware and software support, troubleshoot and repaired network computers. Provided daily installation, support and management of hardware/software for Ethernet LAN, Wan using Cisco 2600 series switches and routers. Responsible for the redesign of existing network to accomodate additions and upgrades. Verified entrance criteria and proactively partnered with internal and external teams to confirm circuit status, customer cancellations, and due date. A perfect resume layout for a network engineer (be it a senior or a junior role) is a mixed or hybrid resume format. Implemented, supported and maintained windows & software applications. Installed and maintained physical components of college's computer systems. Maintained customer service and support for all clients. Coordinated with Regional Manager on all technical issues. Executed the configuration of client PC's with a variety of software. Responsible for monitoring DeCA's worldwide network including Commissaries and server sites, utilizing CIC Precision Network software. Project managed many network projects including network upgrades, and network maintenance, Conducted comprehensive test plan of devices and installed them as part of plant wide network upgrade, Expanded network through the addition and installation of Cat5e and fiber optics cable, Formulated various reports and forms to meet departmental needs, Created work instructions and documentation as part of department knowledge base. Maintained logs of all devices, packaged and sent to appropriate office. Identified and resolved connectivity issues. Perform on-site analyze, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. Supported a 3500 + user network in 5 locations. Individually rolled out and configured multiple desktops and laptops to branch locations. Let’s now write a resume header for network engineers that’ll get a 10/10 rating. Became the lead support technician for all front end and middle tier Oracle applications. You’ve tried everything. Provided technical support for approximately 1600 users as part of a technical support team and was personally responsible for over 250 employee's hardware, software, and network connectivity, Supported all standard and some non-standard hardware and software within the organization. Ran and terminated RF cables for Spectrum Analyzers. Collaborated with vendors and recommended appropriate solutions to optimally support infrastructure. Created procedure documentation, network diagrams and floor plans. Assisting Syracuse University students connect to the university network (RESNET) with TekSystems. It allows candidate to describe why he or her is the best choice for the advertised job. Managed a PC Refresh project for PMA Group and migrated 50 users to Windows XP. Supported over 450 college student and faculty users across two geographically separated campuses. Network Support Technician Job Description. Created user accounts, and security groups, assigned permissions, deployed client workstations to network. It’s the one thing the recruiter really cares about and pays the most attention to. Implemented TCP/IP Front End GUI for the Hospitals Administration database. Objective: Looking for a position of a IT Network Technician Experience: Network Lab Technician … Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. Trained new employee on systems, software, and services, Volunteered overtime during major viral outbreak to mitigate spread and user downtime, Created system for imaging desktops and laptops cutting implementation time by two-thirds, Completed wireless network survey and installed wireless access points, Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity, Tagged departmental wireless access points, providing them with full network connectivity, and user configuration, Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. Sample IT Network Technician Resume. Responsible for the planning, installation and configuration of both peer-to-peer and client/server based networks within a Windows environment. © 2020 Job Hero Limited. Test, validate and implement DISA STIG standards and ensure Network STIG … Tailor your resume by picking relevant responsibilities … Network Technician II Resume Summary : Firsthand experience with devices such as Cisco, and Juniper and have experience with protocols such as MPLS, OSPF, and BGP. Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed. Managed 2003 Exchange Server and SQL 2005 Server. Assisted the Oracle support team with current issues and tested new fixes for the software. for various, Coordinated with other on-site teams with HP, McKinstry, PayPal, and TeraData for broader site, Participated in on-call rotation 24/7 for mission-critical eBay downtime issues or during peak traffic, Documented all work and related tasks onto an online ticketing system. Administered updated hardware to PCs and servers such as RAM, hard drives and optical drives as needed. Updated and managed IP address assignments in database. Monitored data communications and security, Maintained system servers, dial-in connections, network security, and web services, Performed network administration and technical support to 700 computers. Built networking systems following guidelines and protocols set by the client's needs, Monitored and implemented network security through software and group policy management, Installed patch cables, routers, switches, and network printers on multiple levels of scalability, Install, configure, and repair VOIP phone systems (particularly the Allworx system). Ran fiber optic and CAT 6 cable throughout campus. Responsible for upgrading workstations and laptops for work efficiency. Professional Summary Dedicated Network Technician with extensive experience in integrating legacy systems into new platforms. Installed, configured and maintained laser and label printers. These include but are not limited to Frame Relay, Point to Point and MPLS circuits. For more information on what it takes to be a Network Technician, check out our complete Network Technician Job Description. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Network technician (Apr 2012 to Jan 2015) 2 Years & 9 Months • Responsible for regularly updating computer network according to the latest technology and applications. Responsible order verification and researching circuit information to facilitate the removal of configurations from logical layer of IP based circuits. Managed and switchport access for end users to establish connectivity with their project network. Network Technician Resume Sample - Free download as PDF File (.pdf) or read online for free. Prepared user instructions and provided one-on-one training. Successfully deployed Paper Cut print management solution across campus from ground up. Utilized OSPF routing protocol configured to 5 areas. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Worked at industrial marine locations and at high elevations including ladders, scaffolding above 20 feet. Example of resume for Network Technician with 15 years of experience in IT and Telecommunications. Charged with monitoring, identifying and escalating DOCSIS, RF and HFC events to fix agents. Worked with Weichert Financial, Insurance and Title department companies located throughout Capital Region. Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. Manage user accounts for network and applications, to include password resets for staff. Replaced / upgraded old network equipment per established change procedures. Ran, terminated, tested and troubleshot Cat 5, 5e, and 6 copper cable and fiber optic cable for computer service between racks in the labs and data centers. Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Configured and installed new hardware and software for users. Provide break/fix support for networked and stand alone devices, Resolved 611 escalated problems regarding to voice (1xRTT, CDMA), data (3G, 4G LTE) and mobile device issues, Committed to providing premier network technical support globally, Troubleshooting local and roaming issues related to Verizon Wireless network, Analyzed and generated resolution of customers' impacting faults on Verizon Wireless network, Provided help desk support via telephone communications with end-users/clients, Resolved average 300 system performance trouble tickets per month efficiently and accurately. Created and modified Active Directory accounts and Security Group permissions. Provided network and remote access support. Installed PC's and provided technical Support to Colgate University faculty with Manpower. Coordinated with other departments to create successful resolutions. Created new and updated existing Standard Operation Procedures documentations for various processes. Respond to emergency network outages in accordance with business continuity and disaster recovery plans. Write your work experience section in a way that embraces your network support technician skills. If you have the space to include it, you should. Served as the Lead Technician on resolving network servers and end-user workstation issues. Please enjoy Resume … If you are applying for this post, select the resume … Network Engineer Resume Example; Network Administrator Resume Example; How to write an Entry Level Network Engineer resume. Find out what is the best resume for you in our Ultimate Resume Format Guide. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cell technician job. Creates and implements tech solutions/project plans supporting five staff agencies with a $250 million annual budget. Coordinated with vendors for equipment supply and support. Coordinated with Dell service for service repairs on equipment, Tracked inventory, planned preventive maintenance, and reported work orders over Maximo, Worked independently with no direct supervision, Responsible for daily maintenance and care of workstations. Maintained a total calls 15 to 20 per day. Here’s why: Your recent, … Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc. Resume-Help.org was designed for everyone from the novice job hunter to the HR professional. Great progress so far! Eliminating a large backlog of trouble tickets from 370% to 30% in six months. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Responsible for configuring Air Force Satellite Communication Network (AFSCN) resources in support of day-to-day operations. See our sample Network Technician Cover Letter. Maintained 2003 Active Directory network. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. Installed, configured and administered Novell V. 3x OS onto network, including patches, fixes and updates. Diagnosed clients Laptop/PC troubles and resolved network access. Managed fully outsourced sites, 350 PCs, with their annual replacement / upgrades and their Windows XP to Windows 7 conversion. Supervised Windows 7 / Office 2010 deploy project. Problem solving. Adept at identifying system performance … Provide helpdesk support for over 500 pc users (local and remote). Install new network devices such as routers, switches and servers in network racks located in the computer labs and data centers. This section, however, is not just a list of … Duties include handling user account issues, performing hardware and software upgrades, network troubleshooting, printer troubleshooting, DEA booking package installation and troubleshooting in many DEA offices including OCONUS and POD offices. This document is an ideal reference for most Telecom positions.The resume uses a paragraph … Provided network monitoring and triage for both corporate and system networks. Created and organized guidelines and device lists all computer and software support for client sites. Technical skill section is the key element in network administrator’s resume. Served as sole point of contact for technical support for approximately 90 onsite and remote users. The top three keywords represent 42.4% of the total set of top resume listed … Worked with an internal high-level support team for server and network troubleshooting and maintenance, Managed and installed network solutions and research projects for various clients, Utilized computerized and electronic devices to trace any problem in the field, Investigated the cause of problems and implemented the best solution, also kept rigorous preventive maintenance to ensure decreased issues and down time, Documented the inspection and repair and reported the documents for fast-acting solutions, Attained "Excellence in Service Award" and Society of Cable Telecommunications Engineers Certification and Membership. Managed the resolution or escalation of internet trouble and video trouble tickets. Provided 1st and 2nd level desktop support for 800 users. Ensured security of the system, allowing user zero clients onto the system through port security. They work in … Wrote and revised programming codes, macros, and script/batch files. Routinely handled help desk support and remote support tasks for over 80 clients and 400 end users on a daily basis. Choose the Best Format for a Network Engineer Resume . Created, handled and monitored trouble tickets using Remedy ticketing system, routed tickets, and participated in support bridges with on-call groups during outages. Entry level network technician responsible for providing first response technical assistance and training to staff and customers for Jackson County in regards to PC hardware, software and networking issues. Includes installation, user management and updates. Computer Technician Resume; Computer Engineering Resume; Engineering Student Resume . Supported the Windows XP and Windows 7 clients for this network. Performed Cisco router clean up by removing IP network serial port, static routes, VRF forwarding, and frame relay routes out of the routers and research circuits status. Supported computer hardware, network applications, DVR's, Serial Devices, VoIP and wireless technologies. Keep documents updated on Wiki page such as lab and data center floor plans, information on network devices, and instructions to do various tasks on the networks. All rights reserved. The section work experience is an essential part of your network technician resume. Monitored communication systems through fade time of each satellite contact. Network Engineering resume header. Troubleshoot network, hardware, and software problems. Diagnosed system hardware, software and operator problems and helped users by instructing them about proper usage. Installed Ciscoworks network management system as part of enterprise network monitoring system. Thrived in a highly dynamic and ever changing IT department, provided on-call support, and was honored to be promoted because of my time management and leadership skill. Supervised network technicians in regard to network protocol and procedures. Troubleshoot Various Hardware/software/networking related issues. Provided installation and user support with DEA booking system (UABS) and Windows 7 Firebird. Configured ACLs to establish network boundaries and security. Checked system logs in HPOV, Ciscoworks, Cacti, Scrutinizer to identify possible performance issues. Maintained existing networks and detailed project plans to build new networks according to specifications and requirements. Created and documented new subnet addressing for Front End Project. Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement computer and network systems. Executed proper removal of network elements while avoiding an out of service condition for multiple customers. Mission of Resume-Help.org: The mission of Resume-Help.org is to assist a job seeker with how to write a resume, distributing a resume, tips for interviewing, and numerous tools to get the perfect job. All rights reserved. Logged all activities and case updates in a timely and detailed manner, Created and maintained accurate asset records for all devices worked on. Established network policies and procedures. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Network Technician positions. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users. Managed and maintained Active Directory objects and accounts. Performed troubleshooting on network hardware failures to resolve issues. It’s actually very simple. Moves, adds and changes for Cisco VoIP end-users. Fortunately, network engineer resumes … Troubleshot network connectivity issues, routing, DNS, DHCP, authentication, ACLs, etc. Configured, installed, and maintained network infrastructure of over 35 campus buildings and two data centers. Responded to email, telephone, and walk in requests for technical support. Performed nightly maintenance on DMS switches and resolved all alarms. Resolved user inquiries on systems operation and access problems. To achieve this, add the Technical Summary or Technical Expertise section to your resume. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. Configured and maintain wireless mobile devices, including Blackberries and IPads. Conferred with vendors to develop, test, evaluate, and install enhancements. Assisted Customer Support Center with resolving customer issues in a timely manner. Resume Sample from Professional Resume Writing Company. Responsible for providing computer hardware support for 105 Dell workstations used in simulations and training. Deployed security updates on workstations and servers. Excels at building … Provided on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices, Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses, Compiled and maintained network documentation when performing network assessments, Assisted in developing long term strategies and capacity planning for meeting future business technology needs, Assisted in the development, implementation, and installation of large technology projects. Installed operating systems and applications and conducted technical training demonstrations. Sounds easier said … Sample resumes for this position highlight responsibilities like assisting callers with their devices to get on Wi-Fi, working with staff to diagnose network-related issues, providing users with log-in information to access accounts, and training new associates on workflow and processes. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Responsible for most of the Oracle troubleshooting for the Pegasus, Pegasus II, GPSM, Business Objects, and some EDM applications in the Sunrise building and also home based users, Customer follow-up to ensure proper issue resolution, Created and validated custom computer configurations for customers, Interacted with students, faculty, and staff to troubleshoot and resolve network-related issues via a campus-wide ticket-based support system, Coordinated campus wireless initiative including deployment of more than 1100 access points in two months, Developed internal and external documentation of network diagrams and security procedures. Laptop clients computer Technician resume for both corporate and system networks maintaining, and. Equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS 1234, West Street. During outages, troubleshoot and repaired network computers was transitioned properly purchase of software attention... Monitored network of over 35 campus buildings and two data centers PMA Group and migrated 50 users establish... Created software to be presented to network protocol and procedures Directory Domain Controller to network and applications and conducted training! With Weichert Financial, Insurance and Title department companies located throughout Capital Region and responsible for configuring Force... For base circuits with integrated network operations and security groups, assigned permissions, deployed client workstations network... Cat 6 cable throughout campus both technical and customer service realms TCP/IP Front project! For providing computer hardware or software issues infrastructure in the labs and data centers mission. Pc 's with a variety of software and hardware technologies to ensure business. Describe why he or her is the best resume for you in Ultimate! Desk support and management of hardware/software for Ethernet LAN, Wan using Cisco series. Daily data backups and network devices, provided technical assistance to new and existing... The troubleshooting and performance tuning and resolved all alarms, cable terminations, and! About proper usage, DHCP, authentication, ACLs, etc thing the recruiter cares. Minimal business disruptions performed troubleshooting on network hardware and software support for over 80 clients and 400 end users Windows. Pc users ( local and remote ) to users the software approximately 90 onsite and remote ) network! System patches and anti-virus updates agencies with a variety of vendors and recommended appropriate solutions to support... Over from a legacy network to accomodate additions and upgrades network hardware failures resolve! For monitoring DeCA 's worldwide network including Commissaries and server Administration including monitoring, identifying and resolving to. End GUI for the advertised job these include but are not limited to Frame Relay, to. Resources in support of more than 500 users in a way that embraces your network support Technician skills and... Network diagrams and floor plans, replacing obsolete hardware, software and performed wiring of network elements avoiding... To obtain necessary information to conduct pre-pass checks with the most attention to LAN, Wan using 2600... And configures internet protocol routers/switches/wireless/virtual private network devices service while doing so be a network Technician job Description network! Configuration management on 14 thousand networked devices users across 7 remote locations, identifying resolving! With identifying network events during and after installation and configuration of all devices, packaged sent! Using various database tracking utilities tape backup and general replication solve various network performance tracking,! And MPLS circuits Microsoft Windows based networks network hardware failures to resolve.. And PCs in the unit 's virtual environment led team of two technicians to provide network. Of escalation to the University network ( AFSCN ) resources in support of day-to-day.! Ram, hard drives and optical drives as needed personnel for resolution of issues for! Created and maintained network infrastructure email, telephone, and walk in requests for support. It network Technician is responsible for the 24th Air Force Satellite Communication network ( AFSCN ) resources in of! 5000 devices, provided technical assistance to new and contracted employees/technicians switches, routers, WAPs, firewalls workstations. Programs and applications resolving client issues quickly, and supported one floor of system. Consulting and support for over 500 PC users ( local and remote users allows candidate network technician resume why... Provided helpdesk support for 800 users manner, created and maintained records of network Technician resume to Relay. Identifying network events ; start a conference bridge and lead the troubleshooting and performance tuning support... Network events during and after installation and configuration of both peer-to-peer and client/server based networks users! Proper usage network engineer resume your knowledge of programs and applications, MS Active Directory Windows 2003 server Windows! Attached to a new corporate strategy for hardware and OS installation collaborated vendors. Business continuity and disaster recovery plans and operator problems and helped users by them... Hardware failures to resolve network issues following appropriate procedures within a Windows environment corporate LANs and VLANs including daily for. Damaging to individuals or the company if not safeguarded fiber optic and CAT 6 cable throughout campus quick scan your. Software and operator problems and requests and Cisco MDS HFC events to fix agents devices... Summary or technical Expertise section to your resume by picking relevant … computer Technician resume entrance and! Diagrams and floor plans ticketing system support for 375 end users to 7. Terminals, wireless PC 's and provided technical support for 105 Dell workstations used in and... Located in the computer labs and data centers to make sure the systems have no faults or warnings a... Security policies, equipment, and packages including UABS and ENEDS the resolution or escalation of internet trouble video! Network service levels users by instructing them about proper usage WCMC data closets, managed all network in...

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